Terms of Service

1. About Johnson County Trusted Contractors

Johnson County Trusted Contractors is a local contractor directory, homeowner resource, contractor referral, and lead-connection service serving Johnson County, Texas.

JCTC is not a contractor and does not perform construction, repair, remodeling, maintenance, installation, inspection, engineering, or other contracting work.

JCTC helps homeowners locate participating contractors, provides homeowner information and resources, and may connect homeowners with contractors participating in the JCTC network.

Any agreement for actual work is made directly between the homeowner and the contractor.

JCTC is not a party to that agreement.

2. Eligibility and Legal Capacity

Users submitting forms, entering agreements, applying as contractors, purchasing JCTC services, or otherwise creating legal obligations through JCTC must be at least 18 years old and legally capable of entering into a binding agreement.

A person submitting information on behalf of a business represents that he or she has authority to provide the information and act on behalf of that business.

3. JCTC Verified Contractors

Johnson County Trusted Contractors reviews participating contractors using JCTC’s current verification requirements.

A contractor’s inclusion in the JCTC directory or authorization to use the JCTC Verified Contractor designation means that the contractor satisfied JCTC’s applicable verification requirements at the time of review.

Verification may include consideration of:

• Business information
• Contact information
• Service categories
• Service areas
• Insurance information
• Licensing where applicable
• Business reputation
• Publicly available reviews or information
• Other information JCTC considers relevant to participation

Verification does not constitute a guarantee, warranty, certification of workmanship, or guarantee of the contractor’s future conduct.

JCTC does not guarantee a contractor’s:

• Workmanship
• Pricing
• Availability
• Timeliness
• Customer service
• Financial condition
• Employees or subcontractors
• Future insurance or licensing status
• Ability to complete any particular project
• Performance or results

Homeowners remain responsible for evaluating contractors before hiring them.

4. Homeowner Responsibility

Homeowners are responsible for independently evaluating any contractor they consider hiring.

Depending on the project, homeowners should consider independently verifying matters such as:

• Licensing
• Insurance
• References
• Qualifications
• Experience
• Estimates and pricing
• Written contracts
• Warranties
• Permits
• Project scope
• Payment terms
• Other information important to the homeowner

The homeowner alone decides whether to hire a contractor.

JCTC does not direct or control that decision.

5. Contractor Responsibility

Contractors participating in JCTC remain independent businesses.

Each contractor is solely responsible for its own:

• Work
• Employees
• Subcontractors
• Business operations
• Licensing
• Insurance
• Permits
• Estimates
• Pricing
• Contracts
• Warranties
• Taxes
• Customer communications
• Compliance with applicable federal, state, and local laws

Participation in JCTC does not create an employment relationship, partnership, joint venture, franchise, fiduciary relationship, or agency relationship between a contractor and JCTC or YourPal LLC.

Contractors do not have authority to bind JCTC or YourPal LLC to any agreement or obligation.

6. Contractor Applications

Submitting a contractor application does not guarantee acceptance into the JCTC network.

Contractors must provide complete, truthful, accurate, and current information during the application and verification process.

JCTC may request additional information or documentation before making a decision.

JCTC may independently review publicly available business information when evaluating an applicant.

Approval is determined by JCTC based on its current participation requirements and network needs.

7. Contractor Acceptance, Suspension, Deactivation, and Removal

Johnson County Trusted Contractors reserves the right, in its discretion and for any lawful reason, to approve or decline any contractor application and to suspend, deactivate, restrict, or remove any contractor or contractor profile from the JCTC directory, lead network, or related services.

Contractor participation is not guaranteed.

Reasons for suspension, deactivation, restriction, or removal may include, but are not limited to:

• Failure to maintain required licensing or insurance where applicable
• Inaccurate, incomplete, outdated, or misleading information
• Serious or unresolved homeowner complaints
• Failure to meet JCTC participation standards
• Repeated failure to respond appropriately to homeowner opportunities
• Misuse of homeowner information
• Nonpayment of amounts properly due to JCTC
• Fraudulent payment activity or unresolved payment disputes
• Misuse of JCTC branding, logos, badges, or materials
• Fraudulent, deceptive, abusive, threatening, or unlawful conduct
• Conduct that JCTC reasonably determines may harm homeowners
• Conduct that may harm the integrity or reputation of JCTC
• Closure, sale, or material change in the contractor’s business
• Failure to provide updated verification information when requested
• Violation of these Terms or another applicable JCTC agreement or policy

JCTC may request updated business, insurance, licensing, ownership, contact, or other verification information at any time as a condition of continued participation.

Insurance Expiration and Verification Suspension

Where current insurance documentation is required for JCTC participation, maintaining current evidence of insurance is a continuing condition of JCTC Verified Contractor status and lead eligibility.

If a contractor’s Certificate of Insurance (COI) or other required insurance documentation expires and JCTC has not received and verified replacement documentation by the expiration date, the contractor’s JCTC Verified status and lead eligibility will be automatically suspended until current replacement documentation is received and verified by JCTC.

During an insurance-related suspension, the contractor may not represent itself as currently JCTC Verified or display or use the JCTC Verified Contractor Badge. JCTC may temporarily hide or update the contractor’s public profile and suspend any badge-related program benefits during the lapse.

Verified status, lead eligibility, badge authorization, and applicable badge-related benefits may be reinstated after JCTC receives, reviews, and accepts current replacement insurance documentation.

JCTC may temporarily suspend a contractor from receiving new leads while a serious complaint, payment issue, verification issue, or other matter is reviewed.

Removal or suspension does not erase legitimate records of previous leads, payments, communications, or transactions.

8. Contractor Profile Setup Fee

A contractor approved to move forward with JCTC is charged a one-time $50 Contractor Profile Setup Fee before profile creation begins.

The fee covers time and resources involved in preparing and setting up the contractor’s JCTC profile.

The $50 Contractor Profile Setup Fee becomes nonrefundable once JCTC has begun creating the contractor’s profile.

If JCTC cancels the contractor’s onboarding after payment has been received but before profile creation has begun, the $50 setup fee will be refunded.

Removal, suspension, deactivation, voluntary withdrawal, failure to respond, or failure to complete the profile approval process after profile creation has begun does not entitle the contractor to a refund of the Contractor Profile Setup Fee.

9. Billing Name and Statement Descriptor

Johnson County Trusted Contractors is operated by YourPal LLC, and JCTC payments are processed under the business name Your Pal.

Contractors should expect charges associated with Johnson County Trusted Contractors to appear on a credit card statement, debit card statement, bank record, payment receipt, or other billing record under the name:

YOUR PAL

or a substantially similar payment descriptor.

This may include:

• The $50 Contractor Profile Setup Fee
• Contractor lead charges
• Newsletter advertising
• Other JCTC products or services authorized by the contractor

A charge appearing under YOUR PAL should therefore be recognized as a payment associated with Johnson County Trusted Contractors.

Contractors with questions regarding a charge are encouraged to contact JCTC at contractors@yourpaltexas.com so the transaction can be reviewed.

JCTC may temporarily suspend paid contractor services or lead participation while a past-due balance, disputed payment, or chargeback is being resolved.

10. Contractor Profiles

Contractors are responsible for providing accurate and current profile information.

JCTC may use information supplied by the contractor, together with appropriate publicly available business information, to create and maintain the contractor’s profile.

Before initial publication, the contractor will be given an opportunity to review the profile for accuracy.

JCTC may establish reasonable limits on revisions and is not required to provide unlimited redesigns, rewrites, or profile changes.

Contractors must notify JCTC of material changes involving matters including:

• Business name
• Ownership
• Contact information
• Website
• Service categories
• Service areas
• Licensing
• Insurance
• Business status

JCTC may edit, correct, temporarily hide, deactivate, or remove profile information when reasonably necessary to maintain the accuracy, security, integrity, or operation of the directory.

11. Contractor Content, Logos, Photos, and Other Materials

A contractor submitting logos, photographs, descriptions, videos, graphics, testimonials, or other materials to JCTC represents that the contractor owns the material or has sufficient permission to allow JCTC to use it.

The contractor grants JCTC and YourPal LLC a nonexclusive, royalty-free license to reproduce, resize, format, display, publish, and use submitted materials as reasonably necessary to:

• Create and maintain the contractor’s profile
• Display the contractor in JCTC directories or category pages
• Promote the JCTC contractor network
• Communicate information about the contractor’s participation

Contractors must not submit content that infringes another person’s copyright, trademark, privacy rights, publicity rights, or other rights.

12. JCTC Verified Contractor Badge

An active contractor that completes JCTC’s applicable verification and onboarding requirements may be authorized to display the JCTC Verified Contractor Badge.

The badge indicates completion of JCTC’s verification process. It does not guarantee the contractor’s future performance.

Contractors may use the badge on approved websites, social media, email communications, and other customer-facing materials while they remain active verified JCTC contractors.

The JCTC name, badge, logos, and related branding remain the property of Johnson County Trusted Contractors and YourPal LLC.

A contractor may not alter or use the badge in a way that falsely represents the contractor’s status or creates a misleading impression about JCTC.

If a contractor is suspended, deactivated, removed, no longer meets JCTC requirements, or has an expired required Certificate of Insurance or other required insurance documentation that has not been replaced and verified by JCTC, authorization to use the JCTC Verified Contractor Badge is suspended or revoked, as applicable.

Upon such notice, the contractor must promptly stop using and displaying the JCTC Verified Contractor Badge.

13. Verified Contractor Homepage Benefits

A JCTC Verified Contractor may voluntarily place the JCTC Verified Contractor Badge prominently and in plain view on the homepage of the contractor’s website and link the badge directly to the JCTC Homeowner Resource Center.

To activate the associated benefits, the contractor must send JCTC:

• A screenshot showing the badge on the contractor’s homepage
• The contractor’s website address

JCTC will confirm that the badge is appropriately displayed and that the link to the JCTC Homeowner Resource Center functions properly.

After JCTC confirms the placement, the contractor becomes eligible for:

• 10% off JCTC lead costs going forward
• 10% off future JCTC newsletter advertising
• Eligibility to be featured in the monthly JCTC homeowner newsletter

These discounts begin after JCTC confirms eligibility and are not retroactive to previous lead charges or advertising purchases.

Eligibility for a newsletter feature does not guarantee publication or placement.

Newsletter features depend on available space, content needs, editorial considerations, and JCTC selection.

These benefits remain available only while the required badge remains prominently displayed and properly linked.

If the badge or link is removed, disabled, or no longer meets program requirements, JCTC may discontinue the associated benefits.

JCTC may modify or discontinue promotional benefits upon reasonable notice.

14. Request a Free Estimate

Submitting a Request a Free Estimate form does not create a contract or obligation between the homeowner and JCTC, YourPal LLC, or any contractor.

An estimate request is a request for assistance in connecting with a participating contractor.

JCTC does not guarantee that:

• An eligible contractor will be available
• A contractor will accept the opportunity
• A contractor will contact the homeowner within any particular period unless specifically stated
• The homeowner will receive any particular number of estimates
• The homeowner and contractor will reach an agreement

Any estimate, proposal, contract, price, warranty, payment arrangement, or agreement for actual contractor work is made directly between the homeowner and the contractor.

15. Contractor Lead Opportunities

Participation in JCTC does not guarantee any minimum number of leads, customers, projects, revenue, or business opportunities.

Lead opportunities may be offered based on factors including:

• Service category
• Service area
• Contractor verification status
• Contractor eligibility
• Contractor availability
• Previous lead-routing activity
• JCTC rotation procedures
• Other reasonable operational considerations

A lead offer will have an applicable response period.

The contractor may choose to:

ACCEPT — indicating that the contractor wants the opportunity.

DECLINE — indicating that the contractor does not want the opportunity.

If the contractor declines or fails to respond within the applicable response period, the offer may expire and JCTC may automatically offer the opportunity to another eligible contractor.

Acceptance of a lead does not guarantee that the homeowner will hire the contractor or that the contractor will earn revenue.

16. Contractor Use of Homeowner Information

Homeowner contact information provided through the JCTC lead system may be used by the receiving contractor only for legitimate purposes associated with the homeowner’s request and reasonable follow-up concerning that request.

Contractors may not:

• Sell homeowner information
• Resell a JCTC lead
• Distribute homeowner information to unrelated third parties
• Use homeowner information for unrelated spam or mass marketing
• Publicly disclose private homeowner information
• Use information obtained through JCTC for fraudulent, deceptive, harassing, or unlawful purposes

Contractors are responsible for taking reasonable measures to protect homeowner information in their possession.

Nothing in this section prohibits a contractor and homeowner from establishing their own ongoing customer relationship after an appropriate initial connection.

17. Lead Pricing and Billing

Lead prices may vary by service category.

Applicable lead pricing and billing procedures will be disclosed through JCTC contractor materials, lead communications, agreements, policies, or other notices.

Charges related to JCTC leads are processed under Your Pal and may appear on billing statements as YOUR PAL or a substantially similar descriptor.

JCTC may use information including:

• Contractor Accept or Decline responses
• Lead status
• Offer expiration
• Homeowner follow-up
• Contact confirmation
• Contractor responses
• System records and timestamps

when determining the status of a lead.

Detailed rules for billable leads, credits, refunds, homeowner contact confirmation, disputes, and related billing matters may be contained in separate JCTC lead policies or contractor agreements.

Those rules will apply in addition to these Terms.

18. No Guarantee of Homeowner Response or Sale

JCTC provides business opportunities. JCTC does not sell guaranteed jobs.

JCTC does not guarantee that a homeowner will:

• Answer a telephone call
• Respond to a text or email
• Schedule an appointment
• Request an estimate after initial contact
• Accept an estimate
• Hire the contractor
• Complete a project
• Pay the contractor

Contractors are responsible for their own sales process and customer relationship after receiving appropriate homeowner contact information.

19. Contractor Referrals

Homeowners and other users may recommend contractors to JCTC through the Refer a Contractor program.

Submitting a contractor referral does not guarantee that JCTC will contact, approve, verify, or list the referred business.

A person submitting a referral should provide only information that the person reasonably believes to be accurate and appropriate for JCTC to use in researching or contacting the referred business.

Users should not submit unnecessary sensitive personal information about another person.

JCTC may use submitted referral information to research, evaluate, and contact potential contractors and to maintain internal contractor prospect records in accordance with the JCTC Privacy Policy.

20. Homeowner Resource Center and Educational Content

The JCTC Homeowner Resource Center and other educational materials are provided for general informational and educational purposes only.

Content on the website is not a substitute for advice from a qualified contractor, engineer, architect, attorney, accountant, insurance professional, emergency service provider, utility provider, governmental authority, or other appropriate professional.

Home repair, electrical, plumbing, structural, storm, fire, gas, water, and other property conditions may involve serious risks.

Users should obtain appropriate professional assistance for their particular circumstances and should contact the appropriate emergency or utility service when a situation presents an immediate danger.

JCTC does not guarantee that educational content is appropriate for every property, condition, jurisdiction, or circumstance.

21. SMS and Text Message Communications

Optional Contractor Lead Text Alerts

The JCTC contractor lead text-alert program is operated by Thomas E Blair, doing business as Yourpal. Contractors who separately opt in may receive automated texts about lead offers and related response reminders at the mobile number they provide. Message frequency varies with lead activity. Message and data rates may apply. SMS consent is not a condition of purchase or contractor participation.

Text-alert consent and emergency-lead availability are separate choices. Contractors who opt in to texts and elect to receive emergency leads may receive emergency alerts at any hour.

Reply STOP to cancel text alerts or HELP for help. For assistance or to request an opt-out, email contractors@yourpaltexas.com. An opt-out does not cancel contractor participation or operational email notifications.

Carriers are not liable for delayed or undelivered messages. SMS delivery is not guaranteed. A delayed or undelivered text does not extend an assignment deadline. Opening a text link does not accept a lead; contractors must review the current offer and explicitly accept or decline it on the response page.

See our Privacy Policy for information about personal information and text-message consent records.

JCTC may use text messaging for time-sensitive contractor communications, including contractor onboarding, account communications, lead opportunities, lead-status information, and related operational notices.

Where consent is required by applicable law, JCTC will obtain the applicable consent before sending messages requiring such consent.

When a user or contractor affirmatively consents to receive JCTC text messages, the recipient agrees that:

• Messages may be sent to the mobile number provided
• Message frequency may vary
• Message and data rates may apply
• Messages may include time-sensitive contractor lead opportunities or account information

Recipients may request to stop applicable text messages at any time through a reasonable opt-out method.

Replying STOP to a JCTC text message is an accepted method of requesting that applicable text messages stop when reply messaging is available.

Other clear requests to stop receiving messages will be honored as required by applicable law.

Where supported, recipients may reply HELP for assistance or contact JCTC directly.

Opting out of text messages does not automatically cancel a contractor’s JCTC account, but it may limit the contractor’s ability to receive time-sensitive opportunities by SMS.

Consent to receive operational JCTC text messages does not by itself constitute consent to receive unrelated promotional marketing messages where separate consent is required.

JCTC’s published Terms do not replace any additional consent disclosure or affirmative consent mechanism required by applicable law.

22. Email and Electronic Communications

By providing an email address in connection with JCTC services, users and contractors agree that JCTC may send operational communications relating to submissions, applications, accounts, profiles, lead activity, payments, customer service, security, and other service-related matters.

Marketing and newsletter communications will be handled according to applicable consent and unsubscribe requirements.

Users are responsible for maintaining an accurate email address and monitoring communications relating to their participation.

23. Electronic Records and Transactions

JCTC conducts significant portions of its business electronically.

Users and contractors agree that electronic submissions, acknowledgments, approvals, communications, records, and transactions may be used in connection with JCTC services to the extent permitted by law.

JCTC may maintain electronic records relating to matters such as:

• Applications
• Profile approvals
• Payments
• Lead offers
• Accept and Decline actions
• Timestamps
• Email communications
• SMS communications
• Homeowner responses
• Billing records

Electronic records may be used for operational, billing, security, dispute-resolution, compliance, and recordkeeping purposes.

24. Complaints and Contractor Review

JCTC may receive and review homeowner complaints or concerns involving participating contractors.

JCTC may request information from the homeowner and contractor while reviewing a complaint.

JCTC is not required to mediate or resolve private contractual disputes between homeowners and contractors.

However, JCTC may consider complaints, patterns of conduct, responsiveness, verification status, and other relevant information when deciding whether a contractor remains eligible for participation.

JCTC may temporarily suspend a contractor from receiving new opportunities while a serious matter is under review.

25. Prohibited Uses

Users may not use the JCTC website or services to:

• Submit intentionally false or fraudulent leads
• Submit fraudulent contractor applications
• Impersonate another person or business
• Harass or threaten another user, homeowner, contractor, or JCTC representative
• Send spam or unauthorized solicitations
• Scrape, harvest, copy, or systematically extract website or directory information without authorization
• Attempt unauthorized access to JCTC systems or accounts
• Introduce malware, malicious code, or harmful technology
• Interfere with website, email, database, routing, or security systems
• Manipulate JCTC lead routing or billing systems
• Resell or improperly distribute JCTC leads
• Misuse homeowner personal information
• Use JCTC intellectual property without authorization
• Engage in illegal, fraudulent, deceptive, or abusive activity through JCTC services

JCTC may restrict or terminate access for prohibited conduct.

26. JCTC Intellectual Property

The Johnson County Trusted Contractors name, JCTC name, logos, Verified Contractor Badge, website design, original content, graphics, documentation, and other JCTC materials are owned by or used under authority of JCTC and YourPal LLC.

Nothing in these Terms transfers ownership of JCTC intellectual property to a contractor or other user.

Authorized use of JCTC branding is a limited permission that may be withdrawn when a contractor is no longer eligible or when branding is misused.

27. Third-Party Websites and Services

JCTC may use or link to third-party websites and services, including payment processors, email providers, website hosting services, mapping services, contractor websites, social media platforms, and other providers.

JCTC does not control every third-party service and is not responsible for third-party websites, policies, availability, security, content, or independent actions.

Use of a third-party service may also be subject to that provider’s terms and privacy policies.

28. Website and Service Availability

JCTC makes reasonable efforts to maintain its website, forms, directory, email systems, lead-routing services, and related technology.

JCTC does not guarantee uninterrupted or error-free operation.

Services may be delayed, interrupted, or unavailable because of:

• Maintenance
• Software errors
• Hosting problems
• Internet outages
• Email or SMS provider failures
• Payment-provider failures
• Cybersecurity events
• Power outages
• Natural disasters
• Governmental actions
• Events beyond JCTC’s reasonable control

JCTC is not responsible for delays or failures caused by events outside its reasonable control.

29. Limitation of JCTC’s Role

JCTC acts as a directory, resource, and connection service.

JCTC is not a party to contracts between homeowners and contractors.

JCTC does not supervise, direct, or control how independent contractors perform their work.

Disputes involving matters such as workmanship, project scope, scheduling, pricing, payments, property damage, warranties, or contractor obligations generally must be addressed between the homeowner and contractor.

30. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JCTC, YOURPAL TEXAS, AND THEIR OWNERS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST BUSINESS, LOST OPPORTUNITIES, LOST DATA, OR SIMILAR LOSSES ARISING FROM OR RELATING TO JCTC SERVICES.

This includes, without limitation, claims relating to:

• Contractor selection or performance
• Homeowner conduct
• Lost or missed leads
• Lead-routing errors or delays
• Website or technology failures
• Email or SMS delivery failures
• Third-party service failures
• Directory information
• Business interruptions

To the maximum extent permitted by law, JCTC’s and YourPal LLC’s aggregate liability arising out of or relating to JCTC services will not exceed the greater of $100 or the amount the person asserting the claim paid directly to JCTC or YourPal LLC for JCTC services during the 12 months immediately preceding the event giving rise to the claim.

Amounts paid by a homeowner directly to a contractor are not payments to JCTC and are not included in this calculation.

Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited.

31. Indemnification

To the maximum extent permitted by applicable law, each participating contractor agrees to defend, indemnify, and hold harmless Johnson County Trusted Contractors, YourPal LLC, and their owners, employees, representatives, and agents from third-party claims, liabilities, damages, judgments, costs, and reasonable attorneys’ fees arising from or relating to:

• Work or services performed by the contractor
• Acts or omissions of the contractor
• Acts or omissions of the contractor’s employees, agents, or subcontractors
• The contractor’s breach of these Terms
• The contractor’s violation of applicable law
• The contractor’s licensing or insurance obligations
• Content or materials supplied by the contractor
• The contractor’s misuse of homeowner information
• The contractor’s misuse of JCTC branding
• Contracts or disputes between the contractor and its customers

This provision does not require a contractor to indemnify JCTC or YourPal LLC for liability to the extent indemnification for JCTC’s or YourPal LLC’s own conduct is prohibited by applicable law.

Other users agree, to the maximum extent permitted by law, to indemnify JCTC and YourPal LLC against third-party claims resulting from the user’s unlawful misuse of JCTC services, fraudulent submissions, infringement of third-party rights, or material breach of these Terms.

32. Privacy and Data Handling

Information collected through JCTC is handled according to the Johnson County Trusted Contractors Privacy Policy and applicable law.

JCTC may retain appropriate business records relating to applications, contractor profiles, referrals, estimate requests, communications, payments, leads, disputes, and other transactions as reasonably necessary for business, security, compliance, legal, and recordkeeping purposes.

Users should review the Privacy Policy for additional information about JCTC’s collection and use of personal information.

33. Governing Law and Venue

These Terms and disputes arising out of or relating to JCTC services will be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Subject to applicable law, legal proceedings arising from these Terms or JCTC services shall be brought in a court of competent jurisdiction in Johnson County, Texas, or, where federal jurisdiction applies, in the United States District Court serving Johnson County, Texas.

Each party consents to the jurisdiction of those courts to the extent permitted by law.

34. Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be enforced to the greatest extent permitted by law or severed as necessary.

The remaining provisions will remain in effect.

35. Waiver

Failure by JCTC or YourPal LLC to enforce a provision of these Terms on one occasion does not waive the right to enforce that provision or any other provision later.

36. Assignment

Users and contractors may not assign or transfer their rights or obligations under these Terms without JCTC’s prior written consent.

JCTC and YourPal LLC may assign or transfer these Terms and related rights or obligations in connection with a merger, reorganization, sale, transfer of the business, transfer of substantially all relevant assets, or similar business transaction, subject to applicable law.

37. No Third-Party Beneficiaries

Except where expressly stated otherwise, these Terms do not create enforceable rights for persons or entities that are not parties to the applicable relationship.

38. Entire Agreement and Additional Contractor Policies

These Terms, together with the Privacy Policy and any other agreement or policy expressly incorporated into a particular JCTC service, constitute the applicable agreement regarding use of that service.

Participating contractors may also be subject to additional written contractor agreements, lead policies, billing policies, codes of conduct, or program requirements.

Where a specific written contractor agreement directly conflicts with these general Terms regarding a contractor-specific matter, the more specific written contractor agreement will control for that matter unless prohibited by law.

Oral statements do not modify these Terms unless the modification is confirmed in writing by an authorized representative of JCTC or YourPal LLC.

39. Changes to These Terms

Johnson County Trusted Contractors may update these Terms from time to time to reflect changes in:

• JCTC services
• Contractor programs
• Lead processes
• Billing procedures
• Technology
• Legal requirements
• Business operations

Material changes may be communicated through the website, email, account communications, or another reasonable method when appropriate.

Continued use of JCTC services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

40. Contact

Questions regarding these Terms, contractor participation, billing, or JCTC services may be directed to:

contractors@yourpaltexas.com

Johnson County Trusted Contractors

Connecting homeowners with trusted local contractors in Johnson County, Texas.

Operated by YourPal LLC